Cookie Policy
Effective Date: 01 April 2026
Last Updated: 15 May 2026
This Cookie Policy explains how Nimativ Limited (trading as Re-venue) uses cookies and similar technologies on our website www.re-venue.ai and our platform.
By using our website and platform, you agree to the use of cookies as described in this policy.
Contact: privacy@re-venue.ai
What are cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences and improve your experience.
Types of cookies:
- Session cookies - Temporary cookies deleted when you close your browser
- Persistent cookies - Remain on your device until they expire or you delete them
- First-party cookies - Set by Re-venue
- Third-party cookies - Set by external services (e.g., analytics providers)
How we use cookies
Strictly necessary cookies
Purpose: Essential for the website and platform to function properly
Legal basis: Legitimate interest (no consent required)
Duration: Session or up to 12 months
These cookies enable:
- Security and authentication for logged-in users
- Session management in the Re-venue platform
- Remembering your cookie preferences
- Platform access and functionality
You cannot opt out of these cookies as our services won't function without them.
| Cookie name | Purpose | Duration |
| re-venue_session | Maintains your logged-in session | Session |
| csrf_token | Security protection against cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 12 months |
Analytics cookies
Purpose: Help us understand how visitors use our website and platform
Legal basis: Consent required
Duration: Up to 26 months
We use analytics cookies to:
- Count visitors and traffic sources
- Measure website and platform performance
- Understand which features are most used
- Improve user experience
- Track conversion rates and booking events
Google Analytics
Provider: Google LLC
Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout
| Cookie name | Purpose | Duration |
| _ga | Distinguishes unique users | 24 months |
| _gid | Distinguishes unique users | 24 hours |
| _gat | Throttles request rate | 1 minute |
PostHog
Provider: PostHog, Inc.
Privacy Policy: https://posthog.com/privacy
| Cookie name | Purpose | Duration |
| ph_* | Product analytics, session tracking, feature flag evaluation | 12 months |
HubSpot
Provider: HubSpot, Inc.
Privacy Policy: https://legal.hubspot.com/privacy-policy
| Cookie name | Purpose | Duration |
| __hstc | Tracks visitors across sessions for analytics | 13 months |
| __hssc | Tracks current session for analytics | 30 minutes |
| hubspotutk | Tracks visitor identity for form submissions and CRM | 13 months |
| __hs_opt_out | Records cookie consent opt-out preference | 13 months |
| __hs_do_not_track | Records do-not-track preference | 13 months |
Venue analytics
When venues connect their booking platforms to Re-venue, we collect analytics data including:
- Conversion rates
- Purchase events
- Booking patterns
- Session data
This data is processed in accordance with our Privacy Policy and used solely to provide revenue optimisation insights to the venue.
Managing your cookie preferences
Cookie banner
When you first visit our website, you'll see a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your preferences
You can change your preferences at any time by clicking "Cookie Settings" in the website footer.
Browser settings
You can control cookies through your browser settings:
Google Chrome: Settings > Privacy and Security > Cookies and other site data
Safari: Preferences > Privacy > Manage Website Data
Firefox: Options > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies
Note: Blocking all cookies may prevent some features from working correctly, including platform login and session management.
Third-party cookies
Some cookies are set by third-party services that appear on our pages. We do not control these cookies. For more information, refer to the privacy policies of each provider listed in the tables above.
Updates to this policy
We may update this Cookie Policy from time to time. Changes will be reflected in the "Last Updated" date above. For significant changes, we will provide notice through our website.
Contact
For questions about this Cookie Policy or to exercise your data protection rights, contact us at privacy@re-venue.ai.
For detailed information about our subprocessors and data processing practices, see our Data Processing page.