Booking Partner
Cloud-based booking and ticketing platform trusted by 400+ tour operators, attractions and activity providers worldwide. Simple setup, powerful at scale.
The conversations shaping the future of leisure
An invite-only series of roundtable discussions for senior operators in entertainment, competitive socialising and experiential hospitality. Each session tackles a different challenge, with a different group of leaders, in a different room. No pitches. No presentations. Just substance.
Our next Roundtable > 30 April 2026
The state of AI in experience led hospitality: Where will it actually create value?
Venue Partner
Pioneers of interactive group gaming, with 35+ locations worldwide. Partnering with Netflix, Warner Bros. and Sony to create immersive, tech-driven entertainment experiences.
Si Wilkinson, Moderator
Leisure industry advisor helping operators grow revenue, automate operations and scale through AI-powered sales and customer engagement systems.
Small room. Senior people. Real discussion.
Each roundtable brings together 10 to 12 senior leaders around a single theme. A new topic, a new group of operators, a new venue. The format stays the same: 90 minutes of honest, peer-led conversation.
We announce the theme
Each roundtable focuses on a specific challenge facing operators right now. You'll hear about the topic, the location and the co-host ahead of time.
We invite the right people
Places are limited and allocated by invitation. We bring together the operators best placed to contribute to and benefit from that session's discussion.
We share what we learn
After each session, we publish anonymised insights and takeaways so the wider industry benefits from the conversation.
Discussing themes operators care about most
Revenue and yield
Balancing pricing strategies with customer experience. Where is revenue being left on the table?
Capacity and utilisation
Quiet slots, peak bottlenecks, group booking imbalances. Practical approaches to filling gaps.
Operational efficiency
Where manual processes still slow things down and what has worked to simplify operations at scale.
AI and automation
Beyond the hype. What's delivering real returns and where has it fallen short for operators?
Multi-site complexity
Maintaining consistency, managing local nuance and scaling without losing what makes each venue work.
Experience at scale
How to protect experience quality while pursuing efficiency and growth across a growing portfolio.
Each session built on the same principles
Chatham House Rules
Everything discussed stays in the room. Candour is the point.
Expert moderation
Led by an experienced industry advisor to keep things focused and productive.
No sales pitches
This is peer discussion, not product demonstration. The agenda belongs to the operators.
Actionable takeaways
Every session is designed to leave you with something you can apply the following week.
Perfect for senior operators shaping the industry
- COOs and VP Operations at multi-site entertainment venues
- Commercial and revenue directors responsible for yield and performance
- Founders and CEOs of competitive socialising and experience-led brands
- Directors of Operations at visitor attractions and adventure parks
Hear about our next roundtable
We announce each session a few weeks in advance. Sign up and we'll let you know when the next one is happening, what the theme is and whether it's the right fit for you.